Take Action

MaaS360 can reduce the number of calls to your Help Desk and decrease the amount of time your Help Desk staff must spend troubleshooting problems. When a call comes in to your Help Desk, they can look at the Device View for the device, which shows a great deal of information about the device. The Actions pull-down menu shows different actions the IT staff can perform on the device. The items on the Actions list will vary, depending on the type of device and if you are using Exchange ActiveSync.

With MaaS360, you can relax, knowing that your Help Desk staff can take quick action if a device is lost or stolen. Your company’s data will be secure, even if it’s on a device that wasn’t issued by the organization.