MaaS360 by Fiberlink

Enterprise device management in the cloud - CIO Needs

Get to know the challenges and opportunities of mobile device management

Though many CIOs oversee device management responsibilities for hardware such as PCs or phones, most organizations do not typically have a dedicated mobile device management team. Existing software doesn't really cover mobility management, and IT employees are not typically trained to support mobile devices. Manual management can work for a while, but eventually begins to drain resources and increase support costs.

CIO Needs

The Fiberlink Support team has continually provided me with excellent service and support. This includes everything from a quick answer to a question about how the services work, all the way through major new developments and problem solving. I enjoy working with Fiberlink.

- Robert Bird, National Steel and Shipbuilding Company

Get to know the challenges and opportunities of mobile device management

Though many CIOs oversee device management responsibilities for hardware such as PCs or phones, most organizations do not typically have a dedicated mobile device management team. Existing software doesn't really cover mobility management, and IT employees are not typically trained to support mobile devices. Manual management can work for a while, but eventually begins to drain resources and increase support costs.

CIOSatisfied

Enterprise device management in the cloud: create competitive advantages and improve operations

The enterprise is being transformed:

  • The enterprise is mobile. Organizations are transforming both strategy and operations to take advantage of the fact that mobile computing devices—laptops, smartphones and tablets—are increasing in power and memory.
  • Workers are consumers. Technology expectations have changed completely in the world of iPhones, app stores and Facebook—from the way enterprise users consume technology to the speed at which they demand support.
  • Devices are inconsistent.  While laptops remain the leading business tool, today’s enterprises are multi-platform, all with different operating systems.

The implications have never been greater.

Without a standard area of responsibility or set of best practices, most CIOs are just beginning to focus efforts on mapping out a strategy for mobile device management and operation—and with good reason. IDC predicts the smartphone market will grow by nearly 50% this year, with more than 450 million in use.

According to Gartner, by 2014, 90% of companies will support corporate applications on personal mobile devices, and 80% will have a mobile workforce armed with tablets. CIOs simply cannot afford to shy away from the smartphone boom and the Bring Your Own Device (BYOD) phenomenon. However, the most successful mobile strategies are not about specific devices, but improving and changing the business processes around all computing assets.

Gain a comprehensive and consolidated view of mobile devices in the context of all enterprise computing assets

CIOs are increasingly seeking ways to extend established PC management approaches to the broader category of mobile devices. Through the convergence of mobile device and PC management capabilities, an all-in-one platform can limit costs and complexity for administrators.

  • Get greater operational efficiencies with a single system to secure all smartphones, tablets, laptops and desktops with centralized policy management across multiple platforms.
  • Ensure compliance to industry regulations with automated processes for all devices.
  • Reduce risks with a complete view of all business operations (isolated from personal ones) on both the company- and user-owned devices.

Manage mobility at the speed of the business demand

Configuration and enrollment are only the beginning. The ability to deploy policy and application updates to devices—immediately and securely—is an essential part of any successful mobile device management strategy. Yet those responsible for mobility often have to juggle competing demands for user support, device upgrades and updates, internal business policies, and external compliance regulations.

The answer? True SaaS for mobility. With MaaS360 you get:

  • Simple deployment so you can begin to see results quickly.
  • Ongoing, seamless support for the latest devices and operating systems.
  • Improved device security and compliance with immediate visibility into device-level information.
  • Streamlined mobile asset management without any downtime interrupting operations.